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NarCon Service 
Forms & Reports
 
REPORT DESCRIPTION MODULE
30 day Reminder Letter (mr) Overdue notice to customer after 30 days- male PL/Invoicing/CE
30 day Reminder Letter (ms) Overdue notice to customer after 30 days- female PL/Invoicing/CE
Address List Listing of suppliers information along with product type Vendors
Call Back Detail Log (report-mth) Detail form for all callbacks for reviewing by management or customer Callbacks
Callback Code Report showing service calls under various callback codes BCB, NBL.. Callbacks
Callback Cost Report Shows detail of all calls broken down by month Callbacks
Callback Report per Job- month Shows detail of all calls broken down by job Callbacks
Callback Summary all Jobs All callbacks summarized by month Callbacks
Callback Summary by Tech All callbacks summarized by technician a Callbacks
Callback Ticket Numbers Listing of all calls by ticket number Callbacks
Callback Time Sheet List of ticket number and breakdown of actual calls listing dates, codes, times and rates-costs Callbacks
CH1- Dollars Total CHART- showing to dollars proposed

Repair Proposal
CH1- Order Dollars (tot) CHART-  with total orders dollars by month Repair Orders
CH1- P&L Summary CHART- of cost, revenues and profit (loss) for the year by month PL/Invoicing/CE
CH2- Dollars per Job CHART- showing to dollars per job proposed

Repair Proposal
CH2- No. of Orders (tot) CHART-  with total number of orders written by month Repair Orders
CH2- Total Labor Costs CHART-  total labor costs for the year by month PL/Invoicing/CE
CH3- Dollars per Job CHART- showing totals proposed

Repair Proposal
CH3- No. of Orders (per job) CHART-  with number of orders per job written by month Repair Orders
CH3- Total Labor Hours CHART-  total labor hours expended for the year by month PL/Invoicing/CE
CH4-  Total Material Costs CHART-  total material costs expended for the year by month PL/Invoicing/CE
CH4- per Job CHART- showing quotes for a job proposed

Repair Proposal
Client List (Full) Clients name and addresses in vertical form Account Info.
Contract Esc. Report Shows contract start, term and escalation date Account Info.
Customer Minor Repair Log Form to give to customer to fill in when a small repair is req'd but not urgent Account Info.
Customer Report Customer activity report to be given to customer as needed Callbacks
Employee Phone List Listing of all employee phone numbers including page and cell phone Tech Info
Entry - Callbacks Entry form for all service calls Callbacks
Entry- Account Info Entry of all contract and name information- must assign job number Account Info.
Entry- Employee Record Entry for employee information Tech Info
Entry - Vendor Information Entry for vendor information- Vendor number auto assigned Vendors
Entry- Invoice Enter markups- print invoices from module PL/Invoicing/CE
Entry- Material Allocation  Enter material allocated to job Inventory/Purch
Entry- Proposals Entry form for all quotes Repair Proposal
Entry- Purchase  Enter material purchased from vendors Inventory/Purch
Entry- Repairs Entry for all service orders Repair Orders
Entry- User Information Data for user including name, address, phone, etc., IDs auto assigned User Info
Entry= Master Parts  Enter part names and numbers Inventory/Purch
Escalation Form Form to send to owner when contract is escalated Account Info.
Fax Numbers Listing of suppliers name and fax numbers Vendors
Freight & Tax Report Shows all freight and taxes charged Inventory/Purch
Hourly Rate Listing of names and hourly rates for all employees Tech Info
Information Form for Prn Info form to print and distribute to others Account Info.
Inventory Balance per Part Shows balance in inventory by part number Inventory/Purch
Inventory List- All Shows balance in inventory for all parts Inventory/Purch
Inventory Summary Shows total inventory allocated and purchased Inventory/Purch
Inventory Summary- by month Shows total inventory allocated and purchased summarized by month Inventory/Purch
Inventory Summary-per job Shows inventory allocated and purchased by job number Inventory/Purch
Invoice- Callbacks Form for callback invoicing PL/Invoicing/CE
Invoice Description all Jobs Detail description of all invoices written PL/Invoicing/CE
Invoice List List of all invoices written PL/Invoicing/CE
Invoice- Monthly Service Form for month service invoicing PL/Invoicing/CE
Invoice- Repair no Bdown Form for  repairs with a lump sum invoicing PL/Invoicing/CE
Invoice- Repair w L&M Bdown Form for  repairs with labor and material breakdown invoicing PL/Invoicing/CE
Job  List List of all jobs with job numbers, customer, act rep and technician assigned PL/Invoicing/CE
Job  Number List Listing of account names and job numbers Account Info.
P&L by Job Summary of P&L broken down by job PL/Invoicing/CE
P&L by Month Summary of P&L broken down by month PL/Invoicing/CE
P&L by Months Serv Con Summary of P&L for service contract billing only broken down by month PL/Invoicing/CE
P&L by Months/Job Summary of P&L for a job broken down by each  month PL/Invoicing/CE
P&L by Service Type Summary of P&L for invoices broken down by type i.e. callback type or monthly service PL/Invoicing/CE
P&L per  Ticket Lists each ticket number with costs and revenues PL/Invoicing/CE
Parts List Listing of all part names and numbers Inventory/Purch
PL w/Cost- Job/month Lists all P&Summarized by job and broken down by month PL/Invoicing/CE
PM Mailing Labels- small Mailing labels Account Info.
Product List Report listing all supplier product information Vendors
Proposal Form- Customer Proposal form to printed and sent to customer Repair Proposal
Proposal Form Customer - ML Proposal for to customer with breakdown for material and labor shown Repair Proposal
Proposal Form Letter (F) Cover letter to send with proposal form - female Repair Proposal
Proposal Form Letter (M) Cover letter to send with proposal form - male Repair Proposal
Proposal Log per Job Log for all proposal written, listing labor and material costs and profits and price by job Repair Proposal
Proposal Log Total Summary of all proposals written broken down by month Repair Proposal
Proposal Summary Summary of all quotes broken down by month with labor, material costs & quoted price plus profit per. Repair Proposal
Proposals and Orders Lists all proposals with quote numbers and if they are orders and prices Repair Orders
Purchase Confirmation Report Confirmation of POs showing any balance due on material after shipments Inventory/Purch
Purchase Detail Shows all purchases made Inventory/Purch
Purchase Order Pre designed Purchase Order form Inventory/Purch
Purchase per Job Shows detail of items purchased per job number Inventory/Purch
Purchase per Part# Shows detail of items purchased per part number Inventory/Purch
Purchase per PO# Shows detail of items purchased per purchase order number Inventory/Purch
Purchase per Vendor Shows detail of items purchased per vendor Inventory/Purch
Purchases by Month Purchases itemized by month Inventory/Purch
Repair Order $ Dollar Summary Summary of all orders with price and profit broken down by month Repair Orders
Repair Order Form Repair order form for printing Repair Orders
Repair Order Log (all) Log of all repair orders written Repair Orders
Repair Order Rec. (by job) Log of all repair orders received broken down by job Repair Orders
Repair Order Rec. (by sales rep) Log of all repair orders received broken down by sales rep Repair Orders
Repair Proposal List(all) Log for all proposal written, listing quote num, customer, and quoted price Repair Proposal
RFP Form to request  proposal for pricing from vendors Repair Proposal
Selected Client List Selected list of clients Account Info.
Service Time Card Entry Lists every dollar expended on service operations PL/Invoicing/CE
Summary - Month Totals Summarizes purchase total by month Inventory/Purch
Summary - Total Costs by Month Summary of costs broken down by months PL/Invoicing/CE
Summary- Job Totals Shows totals dollars purchased broken down by job numbers Inventory/Purch
Tech Assignment List Job names and number with tech name and emp numbers and job title Account Info.
Tech Assignment Schedule All job assignments per Tech with total hours shown Account Info.
Tech Form Info form to print and distribute to service technicians Account Info.
Tech Numbers& Billing Rates Listing of technicians emp nos, phone nos, rates, and job titles Account Info.
Technician Account Assignment List Job names and numbers, tech name and emp numbers, labor rate, est. hours, est. cost, & month billing Callbacks
Technician Names Tech names, pager numbers, emp numbers, job titles, and base pay rates Callbacks
Technician Report- weekly All callbacks in detail by technician broken down by week number Callbacks
Technician Report- Yearly All callbacks in detail by technician broken down by Month of year Callbacks
Total Billing Report Shows no of units, contract price, and expiration date along with job name , number & customer name Account Info.
Total Costs per Job/Month Summary of cost per job broken down by months PL/Invoicing/CE
Total Labor Costs per Week breakdown of hours and dollars spent at a job broken down by week number PL/Invoicing/CE
Unpaid Invoices tracks all invoices written listing all information about invoices PL/Invoicing/CE
Vendor List listing of all suppliers Inventory/Purch
Warranty Escalation Report shows number,  unit type, contract term, expiration date for jobs under warranty Account Info.
Worksheet listing of names and all phone numbers is WS format Tech Info
Worksheet- Quick Data Change quick data change worksheet Account Info.